Have You Noticed That People Are A LOT These Days?

Have you noticed that people are—how shall we say it politely—A LOT these days? Are you struggling with high-maintenance residents, prospects, co-workers, your boss, your mom…!? Is dissatisfaction costing you prospects, resident renewals, and employee turnover?

If you feel overwhelmed by workplace tensions and customer expectations that are higher than ever, you’re not alone. In this session, Kara and Virginia will put today’s high-stress work environment into perspective by leveraging the most recent data on multifamily customer and associate satisfaction.

Get ready for an insightful and spirited presentation that will leave you armed with practical strategies for creating the best possible encounters with everyone you interact with, helping you safeguard your resident and employee relationship, as well as your bottom line.