Fair Housing Fundamentals- Service Techs

Service Techs have the most contact with residents on a day to day basis and since all property management actions have a fair housing component, all service techs need this training. Service Techs will be informed of the importance of fair housing guidance on the best practices in dealing with service orders, complaints, requests for exceptions, interactions with service animals and pets, and how to deal with strangers who cross the property in a non-harassing manner. Attendees will receive access to the Miami Valley Fair Housing curriculum for Service Techs as well as web resources they can access when questions arise.